Privacy Notice

This notice explains how Soup uses personal data. Soup is run from the UK and can be contacted at miles@soup.audio.

What we collect

We collect the information needed to run a small music community: account email, profile details, handle, avatar, uploaded tracks and artwork, comments, likes, follows, invite use, listening activity, page views, and basic technical information used for security, analytics, and abuse prevention. IP addresses and device details used for these checks are stored in a hashed form where practical.

How we use it

We use this data to provide Soup, keep accounts working, moderate abuse, limit spam, understand how the community is growing, investigate bugs, improve reliability, and contact you about important account or service updates. Soup may send a small number of onboarding emails to help new account holders use the service, with an unsubscribe link included. We do not sell user data. If broader marketing emails are added later, they will be opt-in.

What is public

Public activity on Soup is designed to be visible. Artist profiles, tracks, comments, follows, and liked tracks may be shown to other people using the site. Do not upload or post anything you want to keep private.

Where it is stored

Soup is hosted and stored using third-party infrastructure providers such as Vercel and Supabase. These services process data only as needed to host, store, secure, and deliver the app.

Cookies and local storage

Soup uses essential and preference cookies or local storage to keep you signed in, remember basic site preferences such as feed order, recognise whether a signed-out visitor has seen the feed before, and keep the app working reliably. Soup does not use third-party advertising cookies. If you arrive from a campaign link, Soup may store the source of that link locally for a limited time to understand which links lead to signups.

How long we keep it

Account and profile data is kept while your account exists. Public posts may remain visible until deleted or moderated. Security and rate-limit records are kept only as long as needed to protect the service and investigate abuse.

Your rights

You can ask to access, correct, export, or delete your account data by emailing miles@soup.audio. You can also object to certain uses of your data or ask for processing to be restricted where the law allows. If you are unhappy with how your data is handled, you can complain to the UK Information Commissioner's Office. Bugs can be reported to bugs@soup.audio.